Privacy Policy
INFORMATION ON THE PROCESSING OF PERSONAL DATA pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)
Premise
This information is provided for the site " www.mieldiluna.com " owned by MIELDILUNA SRL, with registered office in Via PR Giuliani, 10 - Monza (MB) 20900, registered in the Chamber of Commerce with VAT no. 08541620962, as Data Controller.
Purchases on the Site
Upon your submission, your personal data will be processed to allow you to make purchases on the Site.
Registration
The information and data requested in case of registration will be used to allow you both to access the reserved area of the Site and to use the online services offered by the Data Controller to registered users.
Marketing
With your consent, the Data Controller may process the personal data you have provided in order to send you advertising material and / or newsletters relating to its own or third party products.
Soft spamming
The Data Controller may use, for the direct sale of the products offered for sale through the Site, the e-mail coordinates provided by you in the context of a purchase on the Site, even without your consent, as long as it is a product similar to that of the previous sale (so-called soft spamming). However, you can refuse this treatment at any time by communicating your opposition to the Data Controller.
***
In compliance with the GDPR, we hereby intend to inform you that the Data Controller will process your personal data under the following conditions.
Art. 1. Purpose and legal basis of the processing. Mandatory or optional conferment. Consequences of refusal to process.
The processing of personal data is aimed at achieving the following purposes:
to. to allow registration on the Site and access the services reserved for registered users as well as to allow compliance with the obligations deriving from the law or regulations in force, in particular, in the administrative, accounting and public safety fields. The legal basis of the processing is the need of the Data Controller to carry out pre-contractual measures adopted at the request of the interested party or to fulfill a legal obligation;
b. in the case of placing an online purchase order, to allow the conclusion of the purchase contract and the correct execution of the operations connected to it (and, if necessary according to sector legislation, to fulfill tax obligations). The legal basis of the processing is the obligation of the Data Controller to perform the contract with the interested party or to fulfill legal obligations;
c. limited to the e-mail coordinates provided by you in the context of a purchase through the Site, to allow the direct offer by the Data Controller of similar products (so-called soft spamming), provided that you do not object to such processing in the manner provided for by this information. The legal basis of the processing is the legitimate interest of the Data Controller to send this type of communication. This legitimate interest can be considered equivalent to the interested party's interest in receiving "soft-spam" communications;
d. subject to your consent, for sending newsletters and for carrying out market surveys, also aimed at assessing the degree of user satisfaction, and for sending advertising material relating to products of the Data Controller and / or third parties , by means of systems such as email (marketing purposes); The legal basis of the processing is the consent of the interested party;
is. if the chat service is operational, allow the activation of the service, through which the user can contact and be contacted by the Data Controller, subject to your consent, while browsing the Site. The legal basis is the legitimate interest of the Data Controller to carry out this type of activity. This legitimate interest can be considered equivalent to the interested party's interest in using the Site's chat service;
f. to respond to your requests through the customer care service. The provision is optional, but your refusal will make it impossible for the Data Controller to answer your questions through this service. The legal basis of the processing is the legitimate interest of the Data Controller to follow up on the user's requests. This legitimate interest is equivalent to the user's interest in receiving responses to communications sent to the Data Controller;
g. to respond by email, telephone your requests. The provision is optional, but your refusal will make it impossible for the Data Controller to respond to your requests. The legal basis of the processing is the legitimate interest of the Data Controller to respond to user requests. This legitimate interest is equivalent to the user's interest in receiving responses to communications sent to the Data Controller.
The provision of data for the purposes referred to in points a) and b) is purely optional. However, since this processing is necessary to make a purchase on the Site, your refusal to provide the data in question will make it impossible to make such a purchase through the Site.
The consent to the processing of your data for marketing purposes is purely optional. Failure to consent will only imply the consequences described below.
Failure to consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material relating to the products of the Data Controller and / or third parties as well as the impossibility for the Data Controller to carry out market surveys, including direct ones. to evaluate the degree of user satisfaction, as well as to send you newsletters.
Without prejudice to the foregoing, it is understood that the Data Controller may in any case use your personal data for the sole purpose of correctly fulfilling the obligations established by the laws in force and the obligations deriving from the contractual relationships in place between you and the Data Controller.
We remind you that you can oppose the processing of your personal data also through the appropriate link at the bottom of any email with promotional content sent by the Data Controller.
Data provided as part of the "Shipping" service
On the Site you will have the possibility to give one or more products to a person by entering the personal data requested from time to time. You are aware that the Data Controller will keep such personal data for the time strictly necessary to document that it has processed your request. To use this service, you must be able to demonstrate, if requested by the Data Controller, that you can legitimately use the personal data of your friends / contacts.
Payment card data
To make a payment through one of the payment cards offered on the Site, the user must enter the confidential data of the payment card directly on a page that will communicate through a secure encryption protocol with the payment service provider (who will act as independent data controller), without passing through the server of the Data Controller who, therefore, will not process such data in any way. The data will be acquired in encrypted format.
With reference to the payment card data, it is specified that the processing of your personal data is necessary to allow the conclusion of the online purchase contract with the Data Controller. Failure to provide these data, therefore, will not allow you to complete the online purchase process.
Particular or judicial data
The Data Controller does not process particular or judicial data.
Art. 2. Processing methods
The processing of your personal data will mainly be carried out with the aid of electronic or automated means, in the manner and with the appropriate tools to guarantee their security and confidentiality in accordance with the GDPR.
The information acquired and the methods of processing will be relevant and not excessive in relation to the type of services rendered. The data will also be managed and protected in environments whose access is under constant control.
Art. 3. Communication and dissemination of data
Your data may be disclosed:
to all those subjects (including Public Authorities) who have access to personal data by virtue of regulatory or administrative provisions
to companies or third parties in charge of printing, enveloping, shipping and / or delivery and / or collection of products purchased through the Site
to post offices, couriers, suppliers (e.g. drop shipping sales) or freight forwarders in charge of delivering the products purchased through the Site
to banks and companies that manage the national or international payment circuits through which online payments are made for products purchased through the Site
to companies, consultants or professionals possibly in charge of the installation, maintenance, updating and, in general, the management of the hardware and software of the Data Controller or which the latter uses for the provision of its services
to external companies in charge of sending advertising communications on behalf of the Data Controller
to the employees and / or collaborators of the Data Controller
to the company in charge of carrying out the customer care activity
to subjects that manage online payment transactions
to all those public and / or private subjects, natural and / or legal persons (legal, administrative and tax consultancy offices, Judicial Offices, Chambers of Commerce, Chambers and Labor Offices, etc.), if the communication is necessary or functional to the correct fulfillment of the obligations deriving from the law.
The data concerning you will not be disclosed, except in anonymous and aggregate form, for statistical or research purposes.
Art. 4. Data Controller
The Data Controller of personal data can be contacted at the following addresses:
MIELDILUNA SRL Via del Commercio 10 / a, Bernareggio (MB) 20881
Telephone: 0396901709
Email: info@mieldiluna.it
Through the contact form on the Site.
Art. 5. Retention of personal data
Personal data will be stored and processed for marketing purposes for a period of 24 months. At the end of this period, the Data Controller may ask the user to renew the consent to the processing of his data for these purposes or to make them anonymous and keep them only for statistical or historical purposes.
For all the remaining purposes provided for by the privacy policy, personal data will be kept only for the time necessary to guarantee the correct provision of the services offered.
In case of closure of the Site account on the initiative of the user, the data contained therein will be kept for administrative purposes for a period not exceeding 90 days, without prejudice to any specific legal obligations on the conservation of accounting documentation or for public purposes. safety.
Art. 6. Rights of the interested party
Pursuant to art. 13 of the Privacy Regulation, the Data Controller informs you that you have the right to:
ask the Data Controller to access personal data and to correct or delete them or limit their processing or to oppose their processing, in addition to the right to data portability
revoke the consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation
propose a complaint to a supervisory authority (e.g. the Guarantor for the protection of personal data).
The above rights may be exercised with a request addressed without formalities to the Data Controller at the contacts indicated above.
Art. 7. Changes
The Data Controller reserves the right to make changes to this information at any time, giving appropriate publicity to the users of the Site and ensuring in any case an adequate and similar protection of personal data. In order to view any changes, you are invited to consult this information regularly.